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Documents on electronic government, public administration center

Chia sẻ :

Website address for administrative procedures in Quang Ninh:

quangninh.gov.vn

hanhchinhcongquangninh.gov.vn

dichvucong.quangninh.gov.vn

PEOPLE'S COMMITTEE OF QUANG NINH

INFORMATION AND COMMUNICATION FACILITIES

What you should know about

ELECTRONIC GOVERNMENT

and CENTER PUBLIC ADMINISTRATION

Quang Ninh, 2015

I. ELECTRONIC GOVERNMENT

1. Electronic Government

E-government applications as the government information technology to enhance the effective and efficient operation of state agencies, enhancing the transparency of information, provide better public services for citizens and enterprise.

2. The benefits of e-government

- Increases the work efficiency of the government agencies, increasing transparency in the activities of government agencies;

- People, businesses and government agencies to provide information, offer faster service, more convenient by providing information and services online. People and companies are increasingly less likely to go directly to government agencies;

- The people became the center of the government agencies to provide information and services. Thanks to the tools of information and communications technology, government agencies quickly to get the opinions of people and help people to participate more easily in the process of government decision-making.

II. PUBLIC ADMINISTRATION CENTER

1. Concept

The administrative center of the receiving, processing and settlement of administrative procedures, provide public services for citizens and businesses in the province of Quang Ninh.

2. Scale

Currently, Quang Ninh province has the administrative center of the province and 14 in the district administrative center, town or city.

3. The administrative procedures are resolved at the administrative center

Currently, there are 1037 administrative procedures within the scope, jurisdiction to settle the 22 departments and agencies are resolved at the administrative center of the province; over 200 administrative procedures in many areas under the jurisdiction of the DPC settlement, town or city to be settled at the district administrative center, town or city (including vertical units closed in the province).

4. The process of receiving, processing and search of records at the Center for Public Administration 15

The process of receiving, processing records at the Center for Public Administration

- Step 1: The people / businesses to work in the administrative center of the table to guide for instructions on the steps to take.

Figure 1 - Concierge desk

- Step 2: Go Kiosk grab the serial number to get the number then the waiting area, waiting until your order number.

Figure 2 - Kiosk obtained serial number

- Step 3: When the order to be informed on the speakers, people / businesses to desks following the instructions for submission / receipt.

Figure 3 - Counters reception records of people / businesses

- Step 4: After the officials checked records, receiving records 02 the following cases:

+ Case 1: Invalid Profile "Officers are responsible for guiding the people / businesses to complete a full profile.

+ Case 2: Valid documents "Receiving treatment prescribed. The people / businesses will receive a voucher receipt which has full information and appointment time results. The people / companies this coupon can be used to look up the status of their records handling at port citizens dichvucong.quangninh.gov.vn

Figure 4 - Receipt Form

Figure 5 - Look for application processing status at

Citizens port dichvucong.quangninh.gov.vn

by entering the receipt number and security code

III. ONLINE PUBLIC SERVICES

1. Definition: the administrative services and other services of state agencies provided to organizations and individuals in the network environment.

2. Public services online have the following levels:

Public services online + level 1: service is guaranteed to provide full information on the processes and procedures; file; deadline, leadtime; Charges and fees for services performed.

Public services online + level 2: public services online is level 1, and allows users to download the text and the declaration form to complete the documents as required. After finishing records are sent directly or by mail to the agency or organization that provides the service.

Public services online + level 3: the online public services and the level 2 allows users to fill and submit online writing samples to agencies, organizations and service providers. Transactions in process records and service providers is done in the network environment. The payment of the fee (if any) and the results are made directly at the agencies and organizations providing services.

Public services online + level 4: public services online is level 3, and allows users to pay fees (if any) to be made online. The result can be done online, in person or sent by mail to the user.

3. Public services online Quang Ninh province has deployed

Public services online + level 1, 2: 1328 consists of the procedures have been fully provided on the electronic portal of the province (quangninh.gov.vn and halong.gov.vn) in the "Administrative Procedure drain"

Public services online + levels 3, 4: Provide Electronic Portal provinces (quangninh.gov.vn and halong.gov.vn) in the "online public services" or citizen portal dichvucong.quangninh .gov.vn.

3.1. How lookup, use public services at 1, 2 on the electronic Portal

- Step 1: Visit address electronic portal on the Internet Province (quangninh.gov.vn or halong.gov.vn), select the "administrative procedures"

- Step 3: Based on the needs of people / businesses can search, search the necessary procedures. Currently, the administrative procedures in the electronic portal is divided into 03 provincial ministries: the Ministry of provincial administrative procedures, the district administrative procedures, the communal administrative procedures

Example: People are looking for guidance the marriage registration procedures of the communal administrative procedures, implemented as follows:

+ In the "LEVEL OF administrative procedures" (1) click on "Justice" (2) then choose the "marriage registration procedures" (3).

(1)

(2)

(3)

+ At the "MARRIAGE REGISTRATION PROCEDURES" click "dangkikethon.doc" to download the documentation about.

Click to download documents about

+ After downloading material on, people follow the step instructions and guidance in the instructions to download the file.

3.2. How lookup, use public services at 3, 4

Step 1: Visit the electronic portal of Quang Ninh (quangninh.gov.vn or halong.gov.vn) and select the "online public services"

Bước 2:Select the field want to register online. For example: Choose register newly established enterprises, select "Register Online business of the Department of Planning and Investment"

The result will be moved to the registration portal business (dangkykinhdoanh.gov.vn)

Step 3: Select the "SUPPORT", click "Manual of public services through electronic networks"

Step 4: Select the "Guide registration process for the establishment of new businesses / units attached to electronically"

Step 5: Then read and follow the instructions

IV. PUBLIC INFORMATION RECEPTION FOR COMMENTS AND PROPOSALS OF BUSINESS / LOCAL

Province public communication (address, telephone number, e-mail, fax) of all organizations / individuals of all state agencies, business units under the province on electronic portal (quangninh.gov.vn and halong.gov.vn) to businesses / people contacts, suggestions and recommendations.

V. ADDRESS AND CONTACT INFORMATION OF PUBLIC ADMINISTRATION CENTER

1. The administrative center of the province

Address: 1st Floor, Headquarters offices 2, Hong Ha Ward, Dist. Halong

Website: hanhchinhcongquangninh.gov.vn

Phone: 033.3634669

Hotline: 1900558826

Fax: 033.3634667

E-mail: tthcct@quangninh.gov.vn

2. The administrative center of Ha Long City

Address: 25/4, Hong Gai Ward, Dist. Halong

Phone: 033.819960, 033.819961, 033.819962, 033.819963, 033.3822605

Fax: 033.3822605

E-mail: tthcc.hl@quangninh.gov.vn

3. The administrative center of the city of Cam Pha

Address: No. 376 Tran Phu Street, Ward Cam Trung, Dist. Cam Pha

Website: tthcc.campha.gov.vn

Phone: 033.3716816, 033.3710111, 033.3860516, 033.3936567

Hotline: 033.3502900

Fax: 033.3716816

E-mail: tthcc.cp@quangninh.gov.vn

4. The administrative center of the city of Mong Cai

Address: 8, Hai Hoa Ward, Dist. Mong Cai

Phone: 033.3885468

Fax: 033.3779357

E-mail: tthcc.mc@quangninh.gov.vn

5. The administrative center of the city of Uong Bi

Address: No. 3 Tran Hung Dao Street, Ward Thanh Son, Ho. Uong Bi

Phone: 033.3567207

Fax: 033.3668188

E-mail: tthcc.ub@quangninh.gov.vn

6. The administrative center of the town of Dong Trieu

Address: 155A Nguyen Binh, District 2, P. Dong Trieu, Tx. Dong Trieu

Phone: 033.3670600, 033.3670675

Fax: 033.3670675

E-mail: tthcc.dt@quangninh.gov.vn

7. The administrative center of Quang Yen Town

Address: No. 179 Ngo Quyen Street, Ward Quang Yen, Tx. Quang Yen

Phone: 033.2460033, 033.2460055

Fax: 033.2460033

E-mail: tthcc.qy@quangninh.gov.vn

8. The administrative center of Ba Che district

Address: Zone 1, the town of Ba Che, Ba Che district

Phone: 033.3888669

E-mail: tthcc.bc@quangninh.gov.vn

9. The administrative center of Binh Lieu District

Address: 1st Floor-DPC headquarters Binh Lieu People's Council, the Equal Rights, Binh Lieu town, Binh Lieu

Phone: 033.3878887

E-mail: tthcc.bl@quangninh.gov.vn

10. The administrative center of the district Coto

Address: Zone 3, town Coto, District Co

Phone: 033.3889345

E-mail: tthcc.ct@quangninh.gov.vn

11. The administrative center of Dam Ha district

Address: Le Luong Street, Dam Ha town, Dam Ha district

Phone: 033.3880588

Fax: 033.3880988

E-mail: tthcc.dh@quangninh.gov.vn

12. The administrative center of the district of Hai Ha

Address: No. 90 Ngo Quyen Street, Quang Ha town, Hai Ha

Phone: 033.3762365

Fax: 033.3762365

E-mail: tthcc.hh@quangninh.gov.vn

13. The administrative center of Hoanh Bo District

Address: Zone 3, Troi town, Hoanh Bo district

Phone: 033.3858118

Fax: 033.3858118

E-mail: tthcc.hb@quangninh.gov.vn

14. The administrative center of Tien Yen district

Address: Pudong PhD 1, the town of Tien Yen, Tien Yen district

Phone: 033.3876919

Fax: 033.3876919

E-mail: tthcc.ty@quangninh.gov.vn

15. The administrative center of Van Don district

Address: Zone 4, Cai Rong Town, Van Don district

Phone: 033.3796668

Fax: 033.3796696

E-mail: tthcc.vd@quangninh.gov.vn

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